Telecoms AI Summit & Awards Saudi Arabia 2027Book a pass
Telecoms AI Summit & Awards 2027 ›

Summit theme · Enterprise transformation

Agentic AI in Telecom | Generative AI 2027

6–7 April 2027Riyadh Marriott Hotel

Generative AI is moving from experimentation into daily telecom work, while agentic systems introduce the possibility of software that can plan, decide and act across complex workflows. The opportunity is significant, but deployment requires disciplined evaluation and clear autonomy boundaries.

01

Moving beyond the demonstration stage

The most useful conversations now concern operating models: how to select high-value use cases, connect models to trusted enterprise data, evaluate quality, manage cost and define when an AI agent must escalate to a person.

  • Engineering and operations copilots
  • Agent-assisted customer service
  • Autonomous workflow design
  • Evaluation and release gates
  • Human escalation and accountability
02

Value with control

The summit connects productivity and customer outcomes with governance, security and measurable business value. Speakers will examine what it takes to productise AI capabilities rather than leave them as disconnected pilots.

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